At Thee Munchie Lab, every product is handcrafted with purpose. To ensure quality, consistency, and the best experience for every customer, we operate according to the following business policies.

Ordering

• Orders are confirmed only after payment has been received.

• Corporate and wholesale orders may have separate payment terms as outlined in their agreement.

• Approved corporate clients may be required to pay a deposit before production begins.

Pickup & Local Delivery

• Local delivery is available on qualifying orders with a $20 minimum purchase.

• Pickup and delivery are available only during the scheduled time window selected at checkout.

• Please arrive during your scheduled pickup window so your order remains fresh and our production schedule stays on track.

Refund Policy

Because our products are handmade, perishable food items, all sales are final. If we make an error with your order, such as providing the incorrect product, we will work with you to make it right.

Small-Batch Production

Our products are made in carefully planned small batches to ensure quality and freshness. Once a batch sells out, the next available orders will be fulfilled during our next production cycle.

Our Commitment

We are committed to creating high-quality, purpose-driven treats while providing a professional, reliable customer experience. Thank you for choosing Thee Munchie Lab. We look forward to serving you and making every bite worth remembering.